Payment Terms

At Massuae, we are committed to providing a safe, secure, and convenient shopping experience. This Payment Terms policy outlines the payment methods we accept, security measures, billing procedures, and related information.

This policy applies to all purchases made on massuae.com.

1. Accepted Payment Methods

We accept the following secure payment options at checkout:

  • Major credit and debit cards: Visa, Mastercard, American Express, Discover
  • Digital wallets: Apple Pay, Google Pay, Shop Pay
  • PayPal

The available payment methods are displayed at checkout. All payments must be successfully authorized before your order can be processed.

2. Currency and Pricing

All prices on our website are shown in United States Dollars (USD). The final amount at checkout includes product prices, shipping (currently free worldwide), applicable taxes, and any discounts.

If your payment method is in a different currency, your bank or card issuer may charge currency conversion fees. These fees are not controlled by Massuae.

3. Payment Security

We take your security seriously. Our checkout is powered by Shopify and trusted third-party payment gateways. All transactions use SSL encryption and comply with the highest industry security standards (PCI DSS).

Massuae does not store your full credit card details on our servers.

4. Billing Verification

To prevent fraud, the billing address you provide must match the address on file with your payment provider. We may cancel or hold orders if we detect suspicious activity or cannot verify the information.

5. Payment Authorization & Processing

Your payment method is authorized and charged at the time of order placement. A temporary authorization hold may appear on your statement.

If an order is canceled before shipment, the authorization hold will be released according to your bank’s timeline.

6. Failed or Declined Payments

If your payment is declined, please check your card details, billing address, and available funds. Contact your bank if the issue persists. Orders with failed payments will not be processed.

7. Chargebacks and Disputes

If you have any concerns about a charge, please contact us first at info@massuae.com so we can assist you directly. Filing a chargeback without contacting us may delay resolution.

8. Order Confirmation

After successful payment, you will receive an order confirmation email. Please review it carefully and contact us immediately if there are any errors.

9. Contact Information

For any questions about payments, billing, or transactions, please reach out to us:

  • Email: info@massuae.com
  • Phone: +1 314-553-4771
  • Address: 4 Warridge Dr, St. Louis, MO 63124, United States

We aim to respond to inquiries within 24–48 business hours.

Thank you for shopping at Massuae. We appreciate your trust in us!